As part of our self service product portfolio BBC has developed what we call a Floor_Assistant®. The Floor_Assistant® is a small portable device (like a mobile phone) operating on WiFi or 4G/LTE.
The Floor_Assistant® is developed to give the floor-walkers / handlers a powerful tool for first hand information.
The Floor_Assistant® gives on-line status of all BBC self service equipment such as paper level in Tagomat® units. It can also give the floor-walker information about a booking by scanning the boarding pass or bag-tag.
